Shipping
Shipping policy
All orders are processed within 1 to 7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please note that minor delays in shipping may occur due to COVID-19 restrictions.
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Local delivery
Free local delivery is available for any purchase of original artwork. We will contact you via text message with the phone number you provided at checkout to schedule a date and time for delivery.
International Shipping
We do offer international shipping. Shipping charges for your order will be calculated and displayed at checkout.
Free international shipping is included for any purchase of original artwork. The artwork will be shipped with an express courier and include a tracking number.
At this time, we do not ship to Cuba, Crimea, Iran, North Korea, and Syria.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Em+Co Art is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 15 business days of receiving your shipping confirmation email, please contact us at info@emandcoart.com with your name and order number, and we will look into it for you.
